Privacy Notice
Version 2026-09-netlify-1. Last updated .
Who we are
Tenax Projects Pty Ltd (registration number 2026/340442/07), based in Potchefstroom, North West, is the responsible party for personal information collected through this website. You can contact us about privacy at tsotetsiamospatric@gmail.com.
What we collect
When you request a quotation, we collect the information you enter:
- your name, and your company name if you give it;
- your telephone number, email address and preferred contact method;
- details of the work: service, property type, location, size, dates and description;
- a record of your consent, including the date and the version of this notice.
Netlify processes technical information, such as IP address and browser signals, to operate the form and filter spam. We do not add your IP address as a field in the quotation request. Online file uploads are currently disabled.
If you contact us by telephone, WhatsApp or email, we receive the information you choose to share through that channel.
How we use it
- to respond to your enquiry, arrange an assessment and prepare a quotation;
- to communicate with you about the enquiry and any resulting work;
- to keep records needed for tax, legal and accounting purposes if work goes ahead;
- to protect the website and form from misuse.
We process this information with your consent and to take steps you have asked for before entering into an agreement. We do not add you to marketing lists, and we do not sell your personal information. Submitting an enquiry does not commit you or us to a quotation or to any work.
Who we share it with
Netlify hosts this website, stores quotation form submissions and filters spam. We can set up Netlify to notify our enquiry address when a submission is received. Netlify may process information outside South Africa. We may also disclose information where the law requires it.
How long we keep it
We keep quotation enquiries for up to 24 months after our last contact with you, unless the enquiry leads to work, in which case records are kept as long as needed for that work and for tax and legal obligations.
Online file uploads are disabled. If you send files by email or WhatsApp, ask us about deletion at the privacy contact address.
How we protect it
Information is encrypted in transit. Quotation submissions are stored in the Netlify account, with dashboard access limited to people authorised to handle Tenax enquiries. Online file uploads are disabled.
Cookies and analytics
This website does not use advertising or analytics cookies. If that changes, we will update this notice and ask for your consent where required first.
Your rights
You may ask us to:
- confirm whether we hold personal information about you and give you access to it;
- correct or delete information that is inaccurate, out of date or no longer needed;
- stop processing your information, or withdraw your consent.
Send requests to tsotetsiamospatric@gmail.com. We may need to confirm your identity before acting on a request. If you are not satisfied with our response, you may complain to the Information Regulator (South Africa) at inforegulator.org.za.
Changes to this notice
We will update this page when our practices change. The version and date above show when it was last changed. See also our Terms of Use.